Request a Return

Return requests are processed through the Customer Account page.
See instructions below to request a return:
  1. Go to the customer account page: https://account.versatraction.com
  2. To log in to your account:
    a. Enter your email address In the "Email" field and then click "Continue".

    b. You will be prompted for a six-digit verification code. Check your email account's inbox (or spam folder) for an email containing the six-digit verification code and enter the code as prompted.
  3. Click "Request return" for the order that you want to submit the return for.
  4. If your order has more than one item, then select the items that you want to return.
  5. Select a return reason and add a note for the store.
  6. Click "Request return".
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
If you need further assistance with your return, please contact us by email at support@versatraction.com, or call Customer Service at (888) 301-5071.